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How to Express Empathy in English | For Client Care and Personal Relationships

Duration: 17:25Views: 36.8KLikes: 1.6KDate Created: Mar, 2022

Channel: Speak Confident English

Category: Education

Tags: empathyempathy in customer serviceexpress empathy in englishconfident english lessonemotional intelligencedemonstrate empathy in englishempathy in customer relationsempathy in customer service examplesempathy and emotional intelligence at workspeak confident englishemotional intelligence skills in englishenglish with anne marieempathy in englishdifference between empathy and sympathy in english

Description: Empathy is essential for customer relations and strong personal relationships. Moreover, empathy can help to ease pain, resolve conflict, and establish stronger connections. Recently a member of my Confident Women Community asked for help because she needs to demonstrate empathy in English for her job. In this lesson, I share 4 strategies to help you express empathy in English PLUS more than 25 phrases you can use to show sincere empathy. Get the full lesson and transcript at speakconfidentenglish.com/express-empathy-in-english In this video, I also highlight: - My Confident Women Community: speakconfidentenglish.com/community - Fluency School: speakconfidentenglish.com/fluencyschool - Lesson - How to Demonstrate Active Listening in English: speakconfidentenglish.com/powerful-listening-english - Lesson - Positive Communication on Teams in English: speakconfidentenglish.com/positive-communication-in-english #EnglishSkills #EnglishCommunication #SpeakConfidentEnglish Chapters: 00:00 - Intro 02:55 - Empathy vs sympathy 04:17 - Strategy 1: Acknowledge others’ concerns/feelings 07:12 - Strategy 2: Reflect back what you hear 10:14 - Strategy 3: Identify needs and show support 13:44 - Strategy 4: Follow up 15:40 - Real example email __________________________________________________________________ ★ ENGLISH CONFIDENCE & FLUENCY ONLINE Get my free training “How to Say What You Want in English” ➜ speakconfidentenglish.com/say-what-you-want-in-english Free Masterclass on How to Answer ‘Tell Me About Yourself’ in Job Interviews ➜ speakconfidentenglish.com/confident-job-interview-course/masterclass-join __________________________________________________________________ ★ LEARN WITH ME Confident Women Community ➜ speakconfidentenglish.com/community Fluency School ➜ speakconfidentenglish.com/fluencyschool Confident Job Interviews ➜ speakconfidentenglish.com/confident-job-interview-course Join me for growth on your English confidence journey. __________________________________________________________________ Hi, I’m Annemarie — an English teacher whose expertise is in spoken communication, confidence-building, and fluency. Everything I do at Speak Confident English is designed to help you get the confidence you want for your life and work in English. On my YouTube channel, I share weekly lessons with strategies, skills, and resources to help you: ● Have English conversations that are fun ● Communicate clearly without getting stuck ● Interview and get the job you want ● Share your opinions in a business meeting ● Make friends easily and start a conversation with anyone in English ● Go to the grocery store, order a coffee, and live in English, without stress ● Feel comfortable and confident with your voice in English Thank you for watching my videos and trusting me to support you on your English confidence journey. __________________________________________________________________ ★ CONNECT WITH ME: WEBSITE: speakconfidentenglish.com PINTEREST: pinterest.com/spkconfidenteng FACEBOOK: facebook.com/speakconfidentenglish LINKEDIN: linkedin.com/company/speak-confident-english INSTAGRAM: instagram.com/speakconfidentenglish

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